Hey congratulations for using my website for the first time.
I know the first time you use an automated website with a shopping trolley it can be a bit daunting as you are putting all your trust into the data your entering and hoping that the people behind the monitor your looking at are going to come through with the goods.
Now your thinking!! I also have some questions right now before  I do this but I just cant see where all the answers are.
Somebody help me please…
So let us try to explain how the simple shopping online process works.
Hey your a first timer and you have this trust thingy that you would like to overcome and hopefully have a pleasant experience with your order placement here ok!
Once you have read some of the other FAQ answers and your up to speed with minimum quantities etc..
You can then go to the item page where you want to purchase the item, press the “add to cart” button
You will see the item in your shopping trolley up the top on the right hand corner, a message will say “the item has been added to your shopping trolley (cart)”
You can then keep shopping and add the different colours, styles, and other products from the items page into your cart.
Now you can check at any time what’s in your cart by just clicking on the shopping trolley up in the right hand corner.
This also gives you an opportunity to edit, increase or delete items in your cart ok. It also indicates how much you have spent so far.
Now if your happy with how its looking and want to keep shopping look for the “continue shopping button” and you can view other products your thinking of purchasing.
Once you have finished browsing the store and want to go a step further to finalise, you click on the shopping cart.
You also need to find out the shipping & handling costs, you can do this by clicking on “Calculate Shipping” text just below the cart total section and a dropdown box will appear.
If you fill in the data it will automatically give you the shipping costs for your order.
You can then press “Proceed to Checkout” button
You will need to fill in the Billing details required, also if you want to ship to a different address, then fill that in also.
If you scroll down further you can choose how you want to pay for your order.
Just click on the correct radio payment dot button and then press “Place order”
You will be then asked to fill in the relevant payment details and press “Confirm and Pay” button
It will then tell you you have been successful and your order has been placed, you can print & save a copy also. You will also be emailed a copy of your order placement. This will only take a few minutes to arrive in your inbox of your email.
Behind the scenes(or inside your monitor) we as the store owner will receive a copy of your order at our dispatch warehouse.
If the order is early in the day our time your items will leave the same day or the next working day.
Once your order has been dispatched, you will receive an email with a Tracking Number. If you click on the tracking number it will open up the freight company website with your tracking number and show you
the progress of your order along the transport route. You can do this until you order arrives with you door to door.
Now on the freight companies website you can attach your email address or mobile number and they will give you regular progress either via email or text message as to where your order is, how cool is that.?
Well, I hope you can follow this approach and have a pleasant experience purchasing online with Bandanas Australia
Let us know, how we can improve your first time experience ..
Kind regards
Bandanas Australia