Shipping Your Items
Turnaround Times
All stock item orders are shipped within 48 hours Monday – Friday 8.00am – 3.00pm.
We use the following door to door carriers to deliver your orders:
AUSTRALIA POST
DHL
COURIERS PLEASE
Order Tracking
A tracking No# will be provided by the shipping carrier, we will update your order with that tracking information and this will be automatically emailed directly to you upon dispatch of the items. You will be able to track your order online until it arrives at your door.
Shipping & Handling Costs
The cost charged for shipping & handling of your order is based on the weight, cubic volume of an item and your location. You can calculate shipping & handling cost in the shopping cart of this website.
Back Orders & Out of Stock Items
If an item is out of stock we will indicate this at the time of purchase on the item page. You will be unable to place the item into the shopping cart.
EXCEPTION:
However, should there be a human error and your item does go into the shopping cart and payment is made. We will contact you with some options
- the item can be placed on backorder, we will indicate an arrival time, no additional shipping costs will be incurred for backorder items.
- the option to choose a replacement colour
- the option to choose a replacement item
- a full refund of the out of stock item
Deliveries To Your Decorator
We are able to dispatch your order directly to your decorator.
However it is your responsibility to check your goods for correct quantity, colours etc.
Bandanas Australia will not accept returns on goods that have been decorated.